The World Economic Forum's Future of Jobs Report shows Emotional Intelligence, Cognitive Flexibility, and Creativity as skills that will emerge as most important in the workforce by 2020.
Short week, but here we are! Friday! What did the DH team find themselves discussing this first week of summer (besides wishing we were on eternal holiday, of course...)
- The last couple weeks of May always mean graduation season, and we all know that means we can expect commencement speeches from some of our favorite public figures to surface. To no one's surprise, Oprah went on a speaking tour- here are some bits of gold from the queen herself.
- Need a new podcast for your commute? Here's some of our favorites- compiled by category, sorted for success ;]
- Just in case you're needing some inspiration... 11 TED Talks to Inspire Better Customer (and Employee) Support- compiled by Kayako-- of course we're on this list ;]
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