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Northwell Health Case Study: A Culture Transformation in Healthcare

When we think about organizational culture transformation, it can be overwhelming. After all, what does it mean exactly? And where do you start?

To[...]

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Connecting Healthcare Culture with Patient Experience

 

The Beryl Institute’s The State of the Patient Experience 2017 defines patient experience in healthcare as “the sum of all interactions shaped by an[...]

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Happiness Now | Spreading Workplace Happiness Across More Industries

Since our last Happiness Now publication, our mission has reached new audiences in more ways than one. We’ve met with some key leaders in the[...]

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