10 Ways to Increase Emotional Intelligence at Work

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Emotional intelligence will ultimately determine how happy you are in your professional life, and therefore, it is crucial in terms of long-term success. Did you know that 80% of employees feel that emotional intelligence [sometimes known as "EQ"] is essential regarding career development

 

What skills are required to augment your emotional intelligence? Are there any proven ways to increase this decidedly enviable trait?

 

The Four Essential Skills to Build Your Emotional Intelligence

 

From a fundamental perspective, four traits are often associated with a higher degree of emotional intelligence. These include:

  • Self-management
  • Self-awareness
  • Social awareness
  • Relationship management

Each of these qualities may appear to be rather obvious at first glance. However, developing these traits requires time and effort. Below are ten ways in which your EQ can be increased.

 

1. Assertive as Opposed to Aggressive

 

One of the reasons why high turnover rates are present in certain workplaces is poor communication skills. It is wise to embrace an assertive approach when addressing problems instead of retaining a confrontational attitude. Emotionally intelligent individuals can constructively convey their emotions. 

 

2. Responding in Favour of Reacting

 

It is easy to become defensive and even confrontational if an office conflict arises. However, this will only lead to further conflict. It is important to remain calm, even when certain situations may dictate otherwise. Those who rely solely on base emotions are more likely to encourage further disagreements. 

 

3. Learn to Proactively Listen

 

Those with a high EQ will passively listen before responding. This is one of the best ways to ensure that the concerns of both parties are clearly expressed. Read people's body language to understand better what the individual is trying to convey. This approach can help avoid misunderstandings, and there is a chance for a resolution. 

 

4. Remain Highly Motivated

 

A staggering 75 percent of offices included in a recent survey stated that they are more likely to promote individuals who exhibit a high level of emotional intelligence. This is partially due to their ability to remain motivated for more extended periods. Therefore, another hallmark of emotional intelligence involves embracing a sense of forwarding momentum. This is another way to ensure that others stay enthused when the "going gets tough."

 

5. Clouds with a Silver Lining

 

Emotional intelligence enables us to rise above everyday pitfalls and better appreciate the "big picture." Therefore, we are less likely to become downtrodden or otherwise negative within the workplace. You should practice maintaining a positive outlook in the face of adversity. Over time, this one-off effort will develop into a regular habit. 

 

6. The Notion of Self-Awareness

 

Research has found several benefits which correlate to the attribute of self-awareness. These include the ability to tackle seemingly insurmountable problems, enhanced leadership capabilities, and stronger professional relationships. It, therefore, stands to reason that this trait is yet another facet of emotional intelligence. Try to focus on your intuition to appreciate how it affects daily decisions. This will lead to a greater degree of self-awareness. 

 

7. Accept Criticism

 

Those with a high EQ tend to deal with criticism well. This partially arises from their sense of confidence. As opposed to immediately feeling as if you are being attacked, it is much better to view criticism to improve your existing skill sets. 

 

8. Empathy

 

Do you find it challenging to identify with others? While this is not an uncommon trait, it may also signal that your emotional intelligence needs slightly more attention. Empathy has always been associated with workplace success, and perhaps more importantly, it correlates with professional leadership. Empathizing with your co-workers can often provide you with a different perspective. 

 

9. Adopt an Amenable Attitude

 

Professionals who their co-workers and subordinates can approach will always be respected. This open nature signifies that you possess an open mind and are eager to obtain additional input. Such interpersonal skills can likewise be used to address minor issues before they devolve into more serious problems. 

 

10. Exhibit Leadership Traits

 

Developing effective leadership traits will automatically improve your level of emotional intelligence, as both attributes enjoy a hand-in-hand relationship. Take the initiative when appropriate and do not shy away from new responsibilities as long as these are in accordance with your capabilities. 

 

Skills to Last a Lifetime

 

There is no doubt that emotional intelligence will provide a milieu of benefits within the modern workplace. However, it is crucial to note that the attributes highlighted above will also migrate into your personal life. Simply stated, making seemingly minor changes can have an incredible impact on your perspective.

 

Emotional intelligence is a key element in building the framework for more sustainable workplaces & modern organization design. Learn how by booking a keynote with DH. 

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About the Author

Paula O Gorman

Paula O Gorman is the marketing manager at Promotive, a marketing agency based in Ireland. Emotional intelligence is something Paula takes very seriously and understands its effects on her work life.

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