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Summary: Organizations that value their employees tend to be more productive and profitable.
Key Take Aways:
- Having fun at work allows employees to be more relaxed and enjoy being connected to one another.
- Happiness in the workplace could reduce accidents and injuries.
Lara Morrow is the Queen of Fun and Laughter at Beryl Health in Texas. This company focuses on healthcare and technology to provide satisfying patient experiences. It was founded by Paul Spiegelman, the author of Why is Everyone Smiling? The Secret Behind Passion, Productivity and Profit.
As the CEO, he has dedicated himself to creating people-centric organizations because they tend to be happier places to work and more productive, "He rewards people frequently, respects their efforts and opinions, and informs them of everything that impacts them. He gave away his car to an employee who walked to work, replaced another’s Christmas gifts when her apartment was robbed, bought a plane ticket for an employee to visit his dying mother, and sits for hours in a Santa costume while BerylHealth kids climb on his lap." (Source: Whyiseveryonesmiling.com?)
He also has a blog at Inc.com. In a recent post, he described some leadership practices to stop in order to improve work culture such as: "Out: No mistakes, or a "no tolerance policy" some still think works. In: Learning from mistakes, or being the first to admit an error."
Beryl Health has won a number of awards for creating a company culture that is
enjoyable, supportive and productive. Lara Morrow actually works in human resources for Beryl and she recently wrote that the number one attribute they look for in prospective employees is compassion. The title Queen of Fun and Happiness was created due to her outgoing, fun-loving personality.
In his book, Delivering Happiness, Tony Hsieh emphasized the importance of company culture for creating happy and productive employees. Additionally, organizations that keep employee satisfaction as a constant priority typically have less turnover and save money because they don't have to constantly train new hires. Unhappy workers may be more prone to accidents and are generally less productive.
Image Credit: Jonathan G Meath, Wiki Commons
