Why is customer happiness essential to success in any business? The Delivering Happiness crew asked some entrepreneurs that question and were 'WOW'ed by the answers we received!
"When one person has a great experience, she’s very likely to tell other people about that experience and essentially sell your company better than any PR or marketing campaign, explains Alexis Ohanian, CEO of Hipmunk.com.
Lupoli Companies CEO Sal Lupoli adds, “It’s not about the ‘one with all those zeros after it.’ It’s about ‘did you make a difference? Because of you are peoples’ lives better?’”
From the practical to the philosophical, hear all of the entrepreneurs’ answers in the full video here.