In Case You Missed It - Our Webinar on Culture Change

Share this post | 3 min read


Delivering happiness culture change webinar recap

When about 70 percent of culture change initiatives fail, how can you successfully create culture change that sticks? That’s a good question!


To give an idea of how we do it, we enlisted the help of our senior coach|sultants to dive deeper into the DH Roadmap for culture change. Both coach|sultants, Veronica Fernández Mesias and Javier Munoz Mendoza, are highly experienced culture facilitators with roles on our team’s most extensive coach|sulting projects. By leading this webinar, these two gave real-life examples of how our DH Roadmap has created change for our clients.

Here’s the link to listen to the full recording or you can keep reading below for the highlights from our How to Create a Culture of Happiness  | The DH Roadmap webinar:

Sharing each other's wins

To kick it off, we started by asking attendees to share their wins of the day with us. A “win” can be big or small - from exercising for 30 minutes to completing a difficult presentation, we wanted to start the webinar off on a positive note! Celebrating wins is one way we can recognize a sense of progress in one another, a key element in the Science of Happiness.

Some of our favorite wins from the day:

  • Feeding all of the kids on time
  • Meditating
  • Going to the park with the dogs
  • Finding out that one of DH’s clients wants to become a partner

Organizations are like ecosystems

One of our favorite quotes to describe how we treat culture is from Frederic Laloux, author of Reinventing Organizations. Take a couple of seconds to read it:

“Change happens everywhere & to everything naturally. Imagine what organizations could be when they're not designed as machines but treated as living, growing ecosystems.”

To treat organizations as ECOSYSTEMS instead of MACHINES is something that conflicts with the traditional or “old school” work environment. In the webinar, Javier makes a great point in saying that the way we approached work in the 20th century was beneficial to what culture and society needed at the time. As we are almost twenty years into the 21st century, things are changing rapidly - similar to an ecosystem [think, rainforest!].

So when we examine the DH Roadmap, organizations have to approach culture change using this mindset.



The DH Roadmap


DH JOURNEY-02-01 evolve


There are five stages to the DH Roadmap: inspire, assess, define, live, and evolve. Though we can look at the roadmap like a linear methodology [step-by-step], we also have to consider that if our business is like an ecosystem, any part of that ecosystem can be at different stages of the roadmap. A plant can be sprouting while a chameleon is transforming its colors. A new hire can be starting their first day while a product team ends its third launch. One part of your team may be rallying inspiration from middle-managers while the other is defining the final set of core values with company-wide input. 

Some quick tips for each stage [watch the full recording to get a deeper dive]:

  • Inspire -  it’s essential to align your leaders and get key support on your culture movement
  • Assess - use both qualitative and quantitative tools to evaluate your current culture
  • Define - name your higher purpose and values to give structure to your culture
  • Live - think about how you can surround your work environment with your culture
  • Evolve [also known as "Sustain"] - list out your people systems, see how you can integrate culture into them

Are you looking to create culture change in your workplace? See what options are best for your organization and budget:




About the Author

Briana Krueger

Bri is the Impact Storyteller on the Delivering Happiness team. Working previously as a freelancer, her goal has always been to work with passionate people who are focused on helping individuals and businesses find their purpose. As part of DH, she now gets to accomplish that every day. Bri resides in Arizona and is lucky enough to enjoy the sun all year round.


Subscribe to our blog