Delivering Happiness Blog

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A Manager's Guide on Receiving Feedback from Your Team

Any manager worth their salt knows that they need to seek feedback to manage team members effectively. However, as one rises in seniority, receiving...

The Future of Work Lies in More Humanity in the Workplace

During a time in which we have faced unprecedented instability in all life and business sectors, leaders have tried to instill resilience in their...

Culture is Key to Attraction & Retention: A Leader Who Gets It

Labor shortages have become the new normal. We encounter signs asking for patience due to lack of staff, adjusted business hours, reduced services,...

Northwell Health Uses It's Culture to Support It's Team & Patients

It has been just over three years since the COVID-19 virus emerged in the US. While days, months, and years have passed, we are all still haunted by...

The Top 10 WOW Customer Experience Stories of 2022

Providing WOW customer service is crucial for the success of your business. If you can show your customers just how much you care about them, they...

A Peek at Where We Delivered Happiness| 2022 Q1

Forbes says 2022 is the year of workplace culture, and at DH, we couldn't agree more. Organizations are emerging from the pandemic with a focus on...

How to Create Effective Customer Service Videos for Your Business

Video content is the salt that adds flavor to any marketing campaign. Its incredible power to engage makes the visual medium the go-to tool for all...

Improving Customer Experience in the New Normal

Companies face a new landscape of customer behavior as they transition from brick-and-mortar to virtual. Thanks to the new normal, the customer...

The Ground is Greenest Where You Nurture it

It feels like the waves of stress and sadness just keep coming-the pandemic, social unrest, economic inequity, and now war. We are experiencing a...

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