How To Tell the Difference Between Intent & Impact

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Consider this: we measure ourselves based on our intention (because we know what's going on in our head and heart) and we measure others based on their impact on us (because we can't know what's going on in their head and heart).

This approach can lead to internal miscommunications and office tensions.

But what if we flipped our perspective?

What if we started thinking about the impact we have on others with our words and actions? And what if we started connecting with the intention behind others actions and words?

Imagine what kind of world we could live in...

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Carlos Piera-Serra

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