Delivering Happiness Blog

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Q&A: Sven Gierlinger, SVP & Chief Experience Officer at Northwell Health



According to a study by Prophet, an alarming 81% of consumers are unsatisfied with their healthcare experience, and the happiest consumers are...

Leveraging Servant Leadership to Leave a Legacy


Servant leadership is an effective means to motivate, influence and transform. The servant leader's emphasis on other's well-being bolsters...

What America's First Female CEO Teaches Us About Alignment


Anna Bissell was America's first female CEO and a true pioneer. Her husband Melville invented the carpet sweeper. When he died tragically from...


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