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Coaches' Tips: Three Ways You Can Deliver WOW Customer Service Now

 When it comes to delivering WOW-worthy, exceptional service to your customers, where do you start? Most companies miss the mark by implementing...

Continue Your Happiness & Culture Journey with Our Favorite Books

Welcome to our list of recommended reads! If you're searching for more on profits, passion, and purpose, you've come to the right place. We've...

With Food & Happiness, a New Austin Restaurant is Serving Up Company Culture

Creating a culture of happiness isn’t only possible in office environments, but it can work in restaurants too! Think of a place you love to...

Happiness Now | Meeting Culture-Curious Leaders Around the World

 

The best part about being in the happiness business is sharing how to create happiness with others! Whether you want to apply our DH model to...

3 Tips for WOW Customer Service on Social Media

For newer consumer generations, dialing a phone number to ask a question, sing a praise, or deliver negative feedback is becoming a practice of...

Connecting Healthcare Culture with Patient Experience

 

The Beryl Institute’s The State of the Patient Experience 2017 defines patient experience in healthcare as “the sum of all interactions shaped...

In an Age of Cynicism and Doubt, How Can We Build Consumer Trust?

When news headlines are filled with one corporate scandal after another, it’s easy to understand why individuals may begin to lose trust in the...

The Benefits of Happiness in the Wedding Industry

On December 4th, we will be at Be Sage Conference sharing fundamental insights on our happiness business model with passionate leaders and...

Happiness Now | Reframing Customer Service in Russia

 

Last month, we shared our message and findings on the science of happiness at Exposystems' 14th annual Customer Experience Forum in Moscow. ...

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