Delivering Happiness Blog

Providing WOW customer service is crucial for the success of your business. If you can show your customers just how much you care about them, they...

Video content is the salt that adds flavor to any marketing campaign. Its incredible power to engage makes the visual medium the go-to tool for all...

Companies face a new landscape of customer behavior as they transition from brick-and-mortar to virtual. Thanks to the new normal, the customer...

The impact of the pandemic on consumer buying behavior has been substantial. Almost overnight, online shopping became the norm, spending turned more...

It is a good bet that your customers enjoy watching videos. Whether they want to learn, be entertained, or discover new things, video is increasingly...

Providing excellent customer experience translates to having a customer-centric mindset when designing everything from website UX to your customer...

We have all been on a harrowing journey over the past year and a half. A global crisis has exacerbated the pressures and challenges that were lurking...

When you think of essential practices, empathy is probably not high on your list. Yet, leadership coach Julien Adler calls it a critical business...

Every business has competition, and nowadays, that competition is more rampant and aggressive than ever before. With every business fighting for...