The term ‘employee engagement’ is used so widely, but if you were to go from company to company, most of them would measure and define it...
03.28.2019 | Briana Nguyen | 3 min read
In Delivering Happiness [the book], Tony Hsieh reviewed the methodology used to set Zappos up for culture success based on his and Jenn’s dive...
03.15.2019 | Briana Nguyen | 3 min read
It’s no secret that how we feel at work is key to our performance. Feelings drive our behavior from within and account for about 90% of our...
03.30.2018 | Sunny Grosso
When was the last time you were so impressed with the service of a company that you felt compelled to take a picture with their staff? How many...
05.22.2019 | Kelly Lei | 4 min read
Culture is a system of shared knowledge, beliefs, procedures, attitudes and artifacts that exists among a group of humans. This occurs in...
04.29.2019 | Kelsey Wong | 4 min read
We work with leaders from organizations of all sizes and different industries, and they all have one thing in common. Can you guess it? They ALL...
04.25.2019 | Briana Nguyen | 4 min read
If you asked the people you knew if they loved their companies, how many of them would say “yes”?
During my recent meeting at NAAAP Leadership...
04.20.2019 | Kelly Lei | 4 min read
Most companies have a hard time getting top leadership on board to support culture initiatives or to make further investments into their...
04.15.2019 | Briana Nguyen | 3 min read
As the modern workplace rapidly changes from 9 to 5 cubicle teams to a network of fully work-from-home positions, we wanted to share some more of ...
04.10.2019 | Briana Nguyen | 3 min read
When it comes to delivering WOW-worthy, exceptional service to your customers, where do you start? Most companies miss the mark by implementing...
04.5.2019 | Briana Nguyen | 3 min read
How can you create a company culture that WOWs? We love highlighting organizations that go above-and-beyond for their employees in a way that...
04.2.2019 | Briana Nguyen | 4 min read
The term ‘employee engagement’ is used so widely, but if you were to go from company to company, most of them would measure and define it...
03.28.2019 | Briana Nguyen | 3 min read
