Delivering Happiness Blog

Digitization is catching up in the field of healthcare and medicine. The coronavirus pandemic boosted the adoption of technology. Investors,...

There is something unique about healthcare - it’s a field that has an obvious higher purpose associated with it: as defined by Miriam-Webster -...

When we think about organizational culture transformation, it can be overwhelming. After all, what does it mean exactly? And where do you start?

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The Beryl Institute’s The State of the Patient Experience 2017 defines patient experience in healthcare as “the sum of all interactions shaped...

Since our last Happiness Now publication, our mission has reached new audiences in more ways than one. We’ve met with some key leaders in the...